Effective Date: 19 November, 2024
This privacy policy explains how we, Animation Inc. of 8 The Green, Suite 6330, Dover, DE 19901, USA or any of our affiliated entities (“Animation”, “we”, “us”, “our”) process your personal information (“you”, “your”) when you use our website, app or other services.
PLEASE READ THIS PRIVACY POLICY CAREFULLY
By using our mobile application (the “App”) or the website located at Animation.inc (the “Website”) (App and Website individually referred to as a “Service” or collectively as the “Services”) or otherwise indicating your acceptance (e.g. by clicking tick-box or bottom “agree” or “continue”), you agree to the following terms of our Privacy Policy, which will bind you at all times and in whatever manner you use the Services.
Please note:
Individuals in the European Economic Area (EEA) and the United Kingdom (UK) should also read our section about “Your EEA & UK Data Privacy Rights”.
Individuals in California should also read our section about “Your California Privacy Rights”.
Individuals in Nevada should also read our section about “Your Nevada Data Privacy Rights”.
1. WHAT THIS PRIVACY POLICY APPLIES TO
This Privacy Policy applies to all Services.
WHAT TYPES OF INFORMATION DO WE COLLECT
Generally, “personal information”, “personal data” or similar terms refer to any information that identifies you or relates to you. However, the exact meaning of personal information may be determined by the law of the country of your residence.
We will process the following information which may be considered personal information:
Information You Provide To Us Directly
**Account details.**Your user details when you sign up as a user of Services, such as your name/ user name and email address.
Details of your request. When you contact or visit us, we may process the details of your request, communications, complaints, or other interactions.
Activity Data. Information you provide to us when you participate in any interactive features of Services, including surveys, contests, and promotions.
Messages and User Content. This includes the messages you send and receive through the Anichat Service, such as voice and text messages, and User Content that send and generate through the Anichat Service.
Information We Collect Automatically
Such automatically collected data helps us operate Animation and improve it to deliver better Service, including but not limited to enabling us to estimate our audience size, and understand how you use Animation and what you like and dislike the most.
App and country information: Information regarding the version of the app that you are using and the country version of the app store from which you downloaded Animation.
Device information. When accessing Services, your device and browser will automatically provide unique information such as account ID, mobile device ID, internet protocol (IP) address, cookie ID or online identifiers, operating system, browser type, time zone setting, location and date and time of access**. (If you have provided your consent) IDFA**, whichever is applicable to your device. If you want to disable the collection of IDFA by Services, please follow in-app instructions.
If you use an iOS device:
Go to Privacy settings to see a list of apps that request to track your activity. On iPhone or iPad, go to Settings > Privacy > Tracking.
Tap to turn off or turn on permission to track for Animation.
We and third-parties may use cookies, Software Development Kits (SDKs), and other tracking technologies to automatically collect the Personal Data set forth above. For more information regarding our use of these technologies, please see Section: Cookies, Software Development Kits, and Other Tracking Technologies.
Usage data. Details of your use of Animation, including frequency of use, areas and features of the application that you access and information regarding engagement with particular features of the app.
Interaction information. When we send you emails or other communications, we may collect technical interaction information, such as open rates and if you clicked on any content.
Information We Obtain From Third Parties
In addition to the information you may provide us directly, we receive information about you from others, including:
Social media. You may decide to share information with us through your social media account, such as your interaction with our posts and content, social media profile by sharing your “stories” and ‘likes’ on social media platforms, such as Twitter and Instagram, TikTok.
Our suppliers. We may receive information about you from our partners where our ads are published on a partner’s service (in which case they may pass along details on a campaign’s success). ****We may receive information about you from our analytics service providers to help us measure traffic and usage trends with data they collect through Services in accordance with their own privacy policies.
DATA ACCURACY
We will rely on the information provided by you as accurate, complete, and up to date, and we would be grateful if you could inform us of any changes.
PURPOSES OF INFORMATION PROCESSING
Generally, we will use your personal information to (i) provide Services and enable you to use our service features, (ii) respond to your queries, (iii) develop and promote our organisation and services; (iv) ensure the security and technical availability of Services; and (v) comply with the law.
If you are an individual in the EEA or the UK, we have to inform you about the “legal ground” for us to use your “personal data”. This will typically be the performance of our contract with you or our legitimate interest to use your personal data to ensure that Services are provided properly, efficiently and securely, as is further explained below. We may be obligated to process some of your personal data to comply with applicable laws and regulations.
Where the legal basis is consent, you can withdraw consent at any time. You may withdraw your consent by adapting your settings or by deleting your content (for instance where you entered information in your profile that may be considered 'special' or 'sensitive'). In any case, you may withdraw your consent at any time by contacting us at the address provided at the end of this Privacy Policy.
Where we rely on legitimate interests as the legal basis for processing personal data, we have considered whether or not those interests are overridden by the interests or fundamental rights or freedoms of the individuals whose data are being processed and concluded that the processing is, on balance, fair. Where the legal basis is legitimate interests, you have a right to object to our use of your data.
We use your information to (purporses):
Register you and enable service use
Assist with inquiries and provide requested information
Send service communications and relevant notifications
Deliver promotional content through various channels
Personalize the Services;
Analyze, maintain, improve, modify, customize, and measure the Services, including to train our artificial intelligence/machine learning models;
Improve and develop our Services
Administer our business effectively
Engage third-party service providers for essential functions
Monitor and secure our networks and systems
Detect and prevent fraud, criminal activity, or misuses of our Service
Share information within our group companies
Share data for business transactions or events
Comply with legal requirements
Share information as required by law or court order
COOKIES AND TRACKING TECHNOLOGIES
We and our partners use cookies, SDKs, and similar technologies to collect information about your interactions with our Services. This data helps us measure usage, deliver personalized content and ads, and improve our Services.
Interest-based Advertising: We may partner with ad networks to show personalized ads based on your app usage patterns across devices.
Your Choices: You can limit tracking technologies through browser settings, opt-out requests, or privacy control signals. Visit www.allaboutcookies.org for more information.
EEA, UK, and US users can opt-out by contacting hello@animation.inc. Note that opting out is device-specific and may affect app functionality.
HOW WE MAY DISCLOSE YOUR INFORMATION TO THIRD PARTIES
We do not rent or sell your Personal Data to any third parties outside the Animation or its affiliates (as defined below).
We do not share your personal information except as approved by you or as described below:
We may engage other companies and individuals to perform services on our behalf. An example of these services may include analytical data and providing customer support. These agents and service providers may have access to your personal information in connection with the performance of services for us, and they are bound by appropriate contractual safeguards in place. We may share your message and User Content with our analytics service providers, who utilise generative AI and machine learning tools to perform in-depth analysis and gain valuable insights on Anichat Services improvement.
We may release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection. In certain situations, Animation may be required to disclose personal information in response to lawful requests by public authorities or for local law enforcement requirements.
We may share your Personal Data if our company or any of our affiliates, subsidiaries or business units is involved in a business change such as a merger, divestiture, restructuring, reorganization, acquisition, bankruptcy, dissolution, or liquidation. In these situations, your Personal Data and other collected data may be among the assets transferred or disclosed as part of the business transaction or proceeding. We may share your information in connection with any merger, sale of our assets, or financing or acquisition of all or a portion of our business to another company. You will be notified via email and/or notice on our Sites of any change in ownership.
Animation may contain third-party tracking data collection and analytics tools from our service providers. Such third parties may use cookies, APIs, and SDKs in Animation to enable them to collect and analyze user and device-related data and information on our behalf. We collect and use this analytics information in an aggregated manner with analytics information so that it cannot reasonably be used to identify any particular user. The privacy policies of our service providers may include additional terms and disclosures regarding their data collection and use practices and tracking technologies, and we encourage you to check those privacy policies to learn more about their data collection and use practices, use of cookies, and other similar tracking technologies.
We may share aggregate or anonymized information about you with advertisers, publishers, business partners, sponsors, and other third parties.
LINKS TO OTHER SITES
For the convenience of our visitors and clients, Services may contain links to other sites, such as those of our partners or vendors, which are subject to different privacy policies. The Policy will not apply to your use of other websites. While we generally try to link only to sites that share similar high standards and respect for privacy, we have no responsibility or liability for the content, products or services offered, independent actions, or the privacy and security practices employed by these other independent sites. We encourage you to ask questions and review the applicable privacy policies found on such other websites, services and applications to understand how your information may be collected and used on these independent sites before disclosing information to third parties.
HOW LONG IS YOUR INFORMATION KEPT
We retain your Personal Data for as long as your account is active or as needed for the purposes of processing. At any time, you can delete your account, as well as the Personal Data associated with it by sending a request to hello@animation.inc.
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
Please, note that deletion of App does not imply the deletion of your account and your data.
HOW DO WE SECURE YOUR INFORMATION
We maintain appropriate organizational and technological safeguards to help protect against unauthorized use, access to or accidental loss, alteration or destruction of the personal information we hold. We also seek to ensure our third-party service providers do the same.
We will endeavour to use the least amount of personal information as is required for each purpose.
Our staff will access your personal information on a “need-to-know” basis.
Unfortunately, the transmission of personal data through the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to or stored on our IT system, and any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorized access.
WHERE IS YOUR INFORMATION PROCESSED?
We may transfer your personal information to our group companies, suppliers and other third parties in countries different to your country of residence.
In addition, data may be transferred to our subsidiaries or processors in third countries or subcontractors of our processors in third countries.
We and certain of our service providers are incorporated in the United States. Accordingly, your Personal Data may be transferred to and stored in the United States.
Where required under the EEA GDPR, in case of transfers of personal data from the EEA to countries outside the EEA, where we cannot rely on adequacy decisions adopted by the European Commission (for more information, please see here) we ensure appropriate safeguards are in place to guarantee the continued protection of your personal data, particularly by signing the Standard Contractual Clauses of the European Commission (article 46(2)(c) GDPR). For more information on these Standard Contractual Clauses, please see here.
Where required under the UK GDPR, in case of transfers of personal data to countries outside the United Kingdom, we ensure appropriate safeguards are in place to guarantee the continued protection of your personal data, particularly by signing the UK Addendum to the EU Standard Contractual Clauses or the UK International Data Transfer Agreement, whichever is more appropriate in the given situation. For more information on UK Addendum and the UK International Data Transfer Agreement please see here. We may also guarantee the protection of your personal data by relying on adequacy decisions adopted or approved by the authorities in the United Kingdom.
OUR AGE POLICY
General age limitation. Animation is not intended for or directed at children under 13, and we do not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to use Animation. If you are under 13, do NOT: (i) use or provide any information in Animation or through any of its features, or (ii) provide any information about yourself to us, including your name, address, telephone number or email address. If you are a parent or guardian and believe we have collected information from your child who is under the age of 13, please contact us at hello@animation.inc.
Age limitation for EEA/UK individuals. You must be at least 16 years old in order to use Services. We do not allow use of Animation by EEA individuals younger than 16 years old. If you are aware of anyone younger than 16 using Animation, please contact us by e-mail: hello@animation.inc, and we will take the required steps to delete the information provided by such persons.
ELECTRONIC COMMUNICATIONS
By using Animation, you agree to receive electronic communications from us via email, push notifications, and on-platform notices. These communications may include operational updates, policy changes, and feature announcements. For contractual purposes, you consent to receive communications electronically and agree that these satisfy any legal writing requirements. This doesn't affect your statutory rights.
Opt-out options for promotional emails:
Follow opt-out links in promotional emails
Contact us at hello@animation.inc
To opt-out of push notifications, adjust your mobile device settings.
CONTACT US
Please email us if you have any queries or concerns about how we use your personal information. We will try to resolve your query without undue delay.
E-mail: hello@animation.inc
UPDATES
This Privacy Policy may change from time to time, and we encourage you to review it periodically. The date this Privacy Policy was last revised is indicated at the top of the page. We may modify or update this Privacy Policy from time to time. Some changes do not require your consent. However, if we determine that the changes may pose risk to your rights and freedoms, we will ask for your consent to those changes separately from this Privacy Policy.
YOUR EEA & UK DATA PRIVACY RIGHTS
This section provides further disclosures and describes the rights in relation to your personal data that you may have under GDPR if you are an individual in the EEA or UK GDPR if you are an individual in the UK.
Personal data
“Personal data” means any information relating to an identified or identifiable natural person; such person is known as a ‘data subject’. In practice, almost all information relating to you will be your personal data.
How do we process your information and why?
We will process your personal data as “controller” for the purposes and on the legal grounds for processing set out above. We will update you about any new purposes of processing your personal data from time to time, and we will obtain your prior consent for such new purposes where we are required to do so by law.
Data subject rights
Subject to certain exemptions, limitations and appropriate proof of identity, as a data subject, you will generally have numerous rights in relation to your personal data that you may exercise with the controller, including the following:
Right to information about matters set out in this policy. You may also contact us for further details about our retention policy and international data transfers.
Right to make an access request to receive copies of personal data, as well as to share your personal data with other parties.
Right to rectification of any inaccurate or incomplete personal data.
Right to withdraw consent previously provided, without affecting the lawfulness of our processing based on consent before its withdrawal.
Right to object to our processing of personal data for direct marketing purposes, or that is based on our legitimate interests, and any automated decision-making and profiling.
Right to erasure of personal data, in certain circumstances. Please note that the erasure of some of your personal data may affect your ability to use Services.
Restriction on the processing of personal data in certain circumstances.
Right to data portability from one service provider to another, where applicable. In this case, we will provide you with a copy of your personal data in a machine-readable format in accordance with industry standards so that you can pass this information to another data controller.
Right to lodge a complaint with your country’s supervisory authority. Subject to the GDPR, you have the right to lodge a complaint with a local data protection authority in the country of your residence, where you work or where an alleged infringement of the applicable data protection law took place. Please see a list of EU member states’ supervisory authority here, and the UK’s supervisory authority (ICO) here.
All requests will be processed in a timely manner, generally within one month. If we cannot process your request within this period, we will explain why and extend the period by up to two months where necessary, taking into account the complexity and number of requests. You can exercise these rights directly with us by submitting a request at hello@animation.inc. Please note that these rights are not absolute and we may be entitled (or required) to refuse requests where exceptions apply.
YOUR CALIFORNIA PRIVACY RIGHTS
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to hello@animation.inc.
YOUR NEVADA DATA PRIVACY RIGHTS
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to hello@animation.inc. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
